Privacy Policy
Last updated:
1. Introduction
Shiningryjoint ("we," "us," "our," or "Company") operates the website https://shiningryjoint.world/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our Site and services.
2. Information We Collect
A. Information You Provide
Contact Form: When you submit the contact form, we collect your name, email address, and message content.
Consultations: If you schedule a consultation or coaching session, we collect information needed to provide those services, including phone number and scheduling preferences.
B. Information Collected Automatically
Cookies and Analytics: We use Google Analytics to understand how visitors use our Site. This involves collection of IP address, browser type, pages visited, and time spent on the Site. You can opt out of Google Analytics tracking via the cookie settings on this Site.
Google Maps: Our contact page embeds Google Maps, which may collect location data based on your interactions.
3. How We Use Your Information
- To respond to your inquiries and provide customer support
- To deliver educational content, programs, and services you've requested
- To send transactional emails (order confirmations, password resets, etc.)
- To improve and optimize the Site experience (via analytics)
- To comply with legal obligations and enforce our policies
4. Legal Basis for Processing (GDPR/Privacy Laws)
We process your information based on:
- Consent: You've agreed to receive communications (cookie consent, contact form submission)
- Contract Performance: Processing necessary to deliver services you've requested
- Legitimate Interests: Improving Site functionality and user experience
- Legal Compliance: Meeting tax and regulatory obligations
5. Sharing Your Information
We do NOT sell your personal data. We may share information with:
- Service Providers: Email platforms, hosting providers, and analytics tools that process data on our behalf
- Legal Authorities: If required by law or to protect rights and safety
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, typically:
- Contact inquiries: 12 months or until case is closed
- Program enrollments: Duration of service plus 3 years for tax/legal purposes
- Analytics: As configured by Google Analytics retention settings
7. Your Data Rights
You have the right to:
- Access: Request a copy of personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your data (subject to legal obligations)
- Portability: Request your data in a portable format
- Object: Opt out of certain processing, including marketing communications
To exercise these rights, contact us at info@shiningryjoint.world.
8. Third-Party Services
Google Analytics
We use Google Analytics to track Site usage. Google's Privacy Policy: https://policies.google.com/privacy
Google Maps
The contact page embeds Google Maps, which may collect location data. Google's Privacy Policy applies.
Google Ads Conversion Tracking
We use Google Ads conversion pixels to track form submissions and measure campaign performance. Cookies placed: _gcl_au, _gcl_aw, ad_storage.
9. Consent Mode v2
Our Site uses Google Consent Mode v2 to respect your cookie preferences. Upon your consent selections, we update tracking behaviors to align with your choices. By default, analytics and marketing cookies are DENIED until you explicitly consent.
10. Data Security
We implement standard security measures including HTTPS encryption, secure hosting, and limited data access. However, no system is 100% secure. If you suspect a data breach, contact us immediately at info@shiningryjoint.world.
11. Children's Privacy
Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete that information promptly.
12. International Data Transfers
Our Site is hosted in the United States. If you access from outside the US, your information will be transferred to and processed in the US. By using the Site, you consent to such transfers.
13. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting to the Site. Your continued use constitutes acceptance of updated terms.
14. Contact Us
For privacy questions or to exercise your rights:
Shiningryjoint
2847 Mission Street
San Francisco, CA 94110
info@shiningryjoint.world
+1-415-289-6477